Case studies

Mia takes on the Scrum Master role

Scrum Master Services for Comcare

Comcare engaged Zen Ex Machina to provide a Scrum Master to improve their agile capability maturity and delivery efficiency.

Comcare Scrum Master Services

Our challenge

Adopting a new agile method can be difficult when you begin your agile journey. While the benefits are now well documented, how can you know if your own custom method will return efficiency dividends when you've never used an agile method like Scrum of Lean before?

Comcare needed an expert in Scrum to help answer these questions and reduce the guessing game involved in implementing a custom agile methodology.

Our solution

ZXM took on the Scrum Master role for one team as a pilot to demonstrate the effectiveness of Scrum and supported a number of other teams including infrastructure and service support, to use Scrum and Kanban to manage both their business-as-usual and project-based work.

ZXM introduced Scrum through a number of workshops centred on play-based learning. This enabled us to introduce complex agile concepts and processes and fast-track behavioural change for improved adoption and capability maturity.

The results

The Teams experienced significant efficiency gains within only a few weeks of adopting their planning/review cycles with support from a Scrum Master who could not only lead the team, but support it through the complex issues of planning, estimation, scheduling, engaging the business, and turning traditional project management activities into long-lived agile behaviours.

Case studies