Case studies

Matthew facilitates creation of the Product Backlog

Zen Ex Machina's Scrum coaching takes weeks off project start time.

By combining our expertise in User-Experience (UX) and Scrum, ZXM helped fast-track the start of a critical project.

SuperChoice Scrum Coaching

Our challenge

It can take a long time to get a project started, particularly when you're used to undertaking big, up-front design activities before commencing software development efforts.

SuperChoice engaged ZXM to provide expertise in user-experience (UX) and user-centred design in Scrum environments to reduce the lead time that it takes to kick-start its projects.

Our solution

ZXM used collaborative workshop techniques with the team over the first few days of the proejct. These sessions were designed to generate an understanding of the consumers of the product and also the context its use.

ZXM first helped the team to document pragmatic personas and then employed a storymapping to quickly cover the main logical flow of the use of the product, its alternate flows, and then the feature sets and architecture as Epics.

ZXM then helped the team to break Epics into smaller, User Stories, with strong traceability to the context of the storymaps and the identified Personas.

The results

Over only a few days, ZXM:

  • Enabled the first full, end-to-end view of the Product Backlog sufficient to commence the project
  • Did away with the need to undertake lengthy, up-front analysis activities
  • Reduced the project's lead time by several weeks.

Case studies